Emirates in job axe climbdown :: ITP Business

Quote:

“Given the scale, it is inevitable that there will be some differences in cultural outlook and in attitude. Many of our cabin crew are working in their first overseas employment ever and we appreciate that some may have difficulties in adjusting to a new and working environment,” said an airline spokesperson.

“Emirates prides itself on taking customer feedback seriously. The letters to our in-flight staff were written in order to re-focus and re-engage our crew on key areas which our customers say are important,” the spokesperson added.

I think the "and" in the second sentence quoted is inadvertent.