Friday, January 20, 2006

The Cost of Not Paying Attention :: The Herald

The study shows modern-day staff work for just 11 minutes before they are interrupted by an e-mail, phone call or a metaphorical tap on the shoulder from a colleague.

Researchers have calculated that interruptions consume an average of 2.1 hours of every working day, or 28% of the average person's routine.

It has reached such an extent that workers are becoming locked in what was described as a mire of multi-tasking, and one expert said there had been a tenfold rise in the number of people suffering from what he called work-induced attention-deficit disorder.

The two hours of lost productivity included not only unimportant interruptions and distractions, but also the recovery time associated with getting back on track.

Once people are interrupted, it takes an average of nearly half an hour to return to the original task, but some workers admit their concentration is ruined for the rest of the day.
I note that some of these interruptions are within my control to avoid.


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