Tuesday, May 03, 2005

Blogging employees - TCS: Glenn Reynolds: It "still seems to me that the threat is biggest where the management is the worst, and that exposing bad management, and unhappy employees, isn't necessarily such a bad thing. The biggest danger, at any rate, won't come from the internal blogging. It will come from management's overreaction to internal blogging. If managers are afraid of internal bloggers, and respond either with witchhunts and efforts to shut them down, or -- perhaps worse, from a standpoint of organizational health -- try too hard to appease dissidents by trying to run their companies or organizations in ways that won't offend anyone, the damage will be far greater than the damage done by bloggers. With or without bloggers in the mix, management requires a backbone. The smarter managers will read blogs, looking for real problems that need to be fixed, and they'll respond (perhaps on their own blogs?) to the critics; the smartest ones will even realize that employees know the difference between the chronic bellyachers and the people who have serious complaints, and will respond accordingly. How many managers are this smart? I guess, thanks to the Internet, we'll find out."

In unrelated news, thanks to TigerHawk and PubliusPundit for linking to an Emirates Economist posting from earlier today. It's nice to have prominent bloggers notice our existence.

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2 Comments:

Blogger TigerHawk said...

Much appreciated. Of course, the TigerHawk link is broken, but it's the thought that counts! :)

10:41 PM  
Blogger John B. Chilton said...

Broken link fixed. It matters to me. Thanks for noticing. -jbc

3:44 AM  

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